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We’d love to hear from you! Whether you have a question, feedback, or just want to say hello, feel free to reach out
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FAQs
Where is my order?
Once your order is shipped, you’ll receive an email with a tracking link. You can also track your order here. Still waiting? Reach out and we’ll sort it out for you, fast.
How long does delivery take?
Orders are typically shipped within 24–48 hours and delivered in 3–7 business days. We know staying hydrated is a priority, so we hustle to get it to your doorstep quickly.
Can I return or exchange my bottle?
Returns are not possible for personalized items. However, we offer replacement subject to certain conditions. Read more about our return policy or reach out!
Do you offer bulk or corporate gifting?
Yes, and we love doing it! Email us at hello@hydrateco.com with your requirements or visit the Corporate Gifting page to learn more.
Do you collaborate with creators or wellness brands?
We love partnering with people and brands who live the hydrated life. Email us at hello@thehydrateco.com and tell us your idea!